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PingPong
Daniel Liu

Product Tutorial - how to top up your account

NOTE: At this time, the PingPong Wallet service is only available to USA clients. Within the USA, this function is currently unavailable in the following 6 states: Colorado (CO), Hawaii (HI), Nevada (NV), New Jersey (NJ), New York (NY), and Florida (FL). Step 1: Select the “Dashboard” tab. Then select...

PingPong
Daniel Liu

Product Tutorial - How to apply KYC

Step 1: Log in to your PingPong and select the “To-do list” on the Dashboard page OR select My Profile.  you’ll be directed to the business verification page. Here you can upload your required documents and answer the questions listed. Step 2: After uploading your information, you can view...

PingPong
Daniel Liu

Product Tutorial - How to add virtual accounts

Step 1: Come to the application page by clicking receive from the platform under RECEIVABLES tab. Locate APPLY FOR NEW RECEIVING ACCOUNTS and click. Step 2: click I want more receiving accounts Step 3: Choose the currency of account you want to add Step 4: Add store link or store...

PingPong
Daniel Liu

Product Tutorial - How to update contact information

Step 1: Log in to your PingPong account and select the profile icon in the upper right-hand corner, select “Profile”, and then access your Security page. Select “profile” to access the beneficiary account page. Step 2: Click Update and enter your PIN & choose how to receive confirmation code via Mobile...

PingPong

Product Tutorial - Add & modify beneficiary account

Step 1: Log in to your PingPong account and find the profile icon in the upper right-hand corner. Select“profile” to access the beneficiary account page. Select “profile” to access the beneficiary account page. Step 2: Click “Add a new bank account” under the“Your Bank Accounts” section. Step 3:...

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